CLIENTS COMMENTS

Some of our clients comments

Please see below for just a few of the clients comments we have received. We are extremely proud of our local reputation and strive to be the best and this shows in our clients comments.

These are just a few of the 1000's of happy clients comments that we have received over the years so if you want to see more, why not do a quick Google search of R & D Goatley and why not compare our clients comments to other double glazing companies.

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This family run company were absolutely superb. They gave great advice and were good value for money. The door and window they fitted is just beautiful and I am delighted with it. They are also very nice to deal with, always friendly and efficient

We have dealt with 3 generations of the Goatley family over the last 30 years or so in our various homes. They are professional, reliable and provide good quality windows and doors for a fair price. We have never been disappointed with the quality of their installation service. Would highly recommend.

Looked at several companies both locally and nationally to provide a conservatory. Chose local firm R&D Goatley as several friends and neighbours had used them in the past and were all very happy with the service provided. 

R&D Goatley provided an excellent design that met our needs and provided good advice and guidance on what should (and should not) be included for a trouble free design. We were very impressed that the owner of the company (Russell Goatley) was directly involved with the project and was always available if needed during construction to discuss progress.

The conservatory we now have looks fantastic and really adds to the value of the house with an additional room that we aim to be able to use all year round. The supplied solar glass for the roof means that the room is not baking hot in the sun.

The installation itself including the groundwork and electrician has been excellent with the site being left tidy at the end of the works.

That R&D Goatley only required payment at the when we were totally happy with the build was what finally really sold us. Customers, however, should be aware that this only applies to work performed directly by R&D Goatley. The electrician and groundwork subcontractors need to be paid separately when they have completed their own sections of the work.

Delighted with the heritage sash windows that R & D Goatley fitted at the rear of our Edwardian property in a Brighton conservation area. 

They look very good - really can't tell from the outside that they are not original. 

Fitted very professionally within indicated timescale .

We have used Goatleys several times. On each occasion the quality of the fitting has been outstanding. There was a minimum of fuss & mess & the existing decorations were barely touched. We have had everything from bay-windows to porches to backdoors fitted. All beautifully installed by polite, friendly staff. The one & only glitch was dealt with promptly. We would happily recommend this company to everyone.

The staff are efficient, friendly and professional. Product quality is good and I like the confidence they have in their installation and service that they don't ask for any payment until the job is complete and the customer is satisfied.

We found them to be a very friendly and professional company throughout. We spent a good deal of time choosing the right supplier and the Goatley team were helpful and supportive with no 'high pressure' selling. They helped us pick the most suitable product for our property and the 'end to end' service was first class. The fitters were courteous and tidy, and the workmanship was excellent. The work was completed to schedule and there was minimum post-installation work needed on our fairly old house (a bit of painting, but no damage to wall paper). The overall effect on our house is great - it's really made the inside so much lighter and the outside looks solid and in keeping with the overall appearance of the house.

They even made a small modification to an existing door which has proved a significant benefit. I'm happy to recommend R&D Goatley to anyone and we'll go back to them if we need other work such as fascias etc. We only popped into the showroom on the off-chance as we were driving past (although my wife had heard the radio commercial) and I'm really glad we did.

I did not realise that companies still exist offering such excellent personal service during the whole process from sales, through installation and subsequent support. An all round excellent family business.

We have had windows fitted by Goatleys before and have always found them knowledgeable and efficient. They offer sound advice and an excellent product. The team they send into our home have been courteous and conscientious.

We have used this company on several occasions and have always been happy with the service and installation.

We would not hesitate in using them again.

Chose the company because of the long family involvement and very happy with my choice. Everyone I dealt with was pleasant, helpful and efficient. 

One thing in particular was that they were never pushy, simply quoted a price and allowed me time to to decide. Then payment was only made once I was completely happy. 

Would definitely use again if the occasion arises.

Excellent pre and post sales help and service. Very pleased with the advice, the quote, the product, the fitting and the timing of installation. could not have been better in any aspect -fully recommend without any qualification.

Recently had new front door fitted, service and installation were very good. Installers did a really neat tidy job, extremely happy with everything.

New front door fitted quickly and cleanly. There was a slight problem with the door lock being to stiff and the guys quickly came out with no fuss and tweaked it until it was right. Even on a Saturday.
No pressure from start to finish and a great job. Worth popping in if you want to shop and learn with no pressure.

Every aspect from ordering to completion was carried out efficiently and in a curtious manner.I am very maticulous regarding quality and final satisfaction and they all performed brilliantly from the office staff to fitters and finishing work. 

Great Job, thanks to all, in particular the fitting team and guys who completed the final rendering. 

A company is only as good as the people it employs and Goatleys are great.

This firm has installed double glazing at our home many times over recent years. We have always been pleased with the quality of their products and the efficiency of their installers. We would recommend them to anyone.

Lovely to support a local company in the first place, but they were also very competitive on price. Product quality was great and installation was painless with installers doing a really good job with attention to detail and good clear up after the work.
Im very pleased to be able to recommend R&D Goatley.
(I have some other door and window install projects soon and will certainly be using them again).
Cheers guys

Excellent attention to detail, clean and reliable. Quality of the work was outstanding. The customer service was polite and helpful too and I liked the fact that it is family run company.

I would put this at the top of my company recommendations.

We used R & D Goatlye for a double glazing installation at work, they were easy to deal with and courteous and the window is fantastic.

I could not be more pleased with the whole job, the attention to detail by the fitters was superb . A great service all round, one very happy customer!

 

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